Refund Policy
Last updated: October 17, 2026
The IQ Peaks Result is a digital product made available immediately after purchase. Because you receive it right away, purchases are generally final.
When we refund
- Your Result did not open within 24 hours of payment.
- Your Result is broken, empty or clearly not based on your answers.
- You were charged more than once for the same Result.
In these cases we will fix your Result or issue a full refund — your choice.
How to request
Email support@iqpeaks.com within 14 days of purchase with your result id (shown at the bottom of your Result) or the email you used at checkout. Refunds are processed by Paddle, our Merchant of Record, to your original payment method.
This policy does not affect your statutory rights as a consumer.